Terms & Conditions

These terms and conditions (“Terms”) govern your use of www.razorkayaks.us (“Website”) and your purchase of any products (“Products”) or services (“Services”) from Razor Kayaks North America Inc, a California corporation, doing business as “Razor Kayaks” (“us/we”). You acknowledge that you must also comply with our policies on the Website or available through hyperlink from the Website (“Policies”), which will form part of these Terms, except to the extent of any inconsistency between the Terms and the Policies, in which case these Terms shall prevail.

By visiting our Website and/or purchasing the Products from us, you agree to be bound by the Terms and the Policies (collectively, the Agreement) and acknowledge that any ignorance by you in relation to the Agreement does not impact its enforceability. The Agreement constitutes the entirety of the terms and conditions applicable to your use of the Website and/or purchase of the Product and/or Services, unless otherwise expressly agreed by us in writing. If you do not agree to the Agreement, you must not use the Website or purchase the Products.

These Terms may only be modified by a written instrument signed by an authorized officer of Razor Kayaks North America Inc. These Terms apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Any new features or tools which are added to the current Website shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms posting updates and/or changes to our Website, with notice to you. If we do not notify you that we have updated the Terms, you will not be bound by any update to the Terms.

SECTION 1 – WARRANTIES AND OBLIGATIONS

Your placement of any Order of a Product or Service constitutes an offer to purchase such Products and/or Services (“Order”). If you are under the age of 18, you may not use this Website or purchase Products. By using this Website, you represent and warrant that you are at least 18 years of age; you have the skill and ability to use any Products or Services in your Order; and will safely and properly use all Products in your Order and agree that you will use and treat all Products in accordance with such reasonable standards.

When accessing or using the Website or any Product or Service you must not, at any time use the Website any Product or Services for any purpose that is illegal, beyond its intended use or otherwise prohibited by these Terms, transmit any worms or viruses, trojan, logic bomb or any code of a destructive nature or hack into any aspect of the Website or our business and/or corrupt data. In the event that our Website specifies uses for our Products and/or Services, we will not be liable for any Claims (as defined in Section 6) that result from your use of these Products and/or Services beyond these specified uses.

You agree to provide accurate, current and complete information to us, at all times; notify us immediately (or, if that is not possible, as soon as is reasonably practical) of any issues with, or defects in, the Products or Services; use the Website, purchase and use the Products and Services at your own risk and only for their intended purpose; warrant that you are not allergic to, or otherwise unable to purchase or use any Products or Services in your Order.

In the event that an account on the Website or for an Order is created in the name of a corporate entity, then these Terms are enforceable against that entity and the individual who creates the account and/or submits the Order on the entity’s behalf, which individual enters into these terms as personal guarantor for the corporate entity.

We are entitled to terminate the license in these Terms and/or your access to the Website and/or Products and Services if you breach the Agreement.

SECTION 2 – GENERAL CONDITIONS

We may modify, suspend or terminate your access to the Website, Products or Services for any reason, at any time and without notice to you.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website or Products, use of the Products, or access to the Service or any contact on the Website through which the Service is provided, without express written permission by us.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Website is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.

SECTION 4 – MODIFICATIONS TO THE PRODUCTS AND SERVICES

Prices for Products are subject to change without notice to you. However, the price displayed for the Product on the Website at the time you Order the Product, will be the price you pay for the Product. There may be circumstances where for international deliveries, delivery charges may be notified after you placed your Order, in which event, prior to us sending your Order, you may notify us in writing that you refuse to pay the advised delivery charge and we will cancel your Order and refund you for the Order.

We reserve the right at any time to modify or discontinue any Product or Service (or any part or content thereof) without notice to you.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of any Product or Service.

SECTION 5 – PROMO CODES AND GIFT CARDS

We may offer promotional codes from time to time (“Promo Codes”) subject to any conditions that we determine in our discretion. Promo Codes are valid for one-time use only by the person to whom they are issued. Where Promo Codes are published publicly (including on our Website or other media), they may be used once per person unless otherwise specified. In the event that Razor Kayaks determines that a Promo Code has been wrongly copied, distributed or otherwise misused, Razor Kayaks reserves the right to cancel, modify or suspend the Promo Code, or cancel the related Order, in its discretion. Razor Kayaks makes no guarantees or representations regarding Promo Codes and is released from any liability arising in relation to them or their failure, unless such failure constitutes our breach of these Terms.

Razor Kayaks may elect to offer gift vouchers and/or credits (“Gift Voucher”) from time to time, subject to any conditions that Razor Kayaks determines, in its absolute discretion, including conditions relating to expiry dates and prohibiting using offers or discounts in conjunction with other offers or discounts. In the event that the Product/s you purchase exceed the value of the Gift Voucher, you will be liable to pay any additional amounts, in addition to any postage charges. In the event that the Product/s you purchase are lower than the value of the Gift Voucher, then the Gift Voucher will retain the remaining amount.

SECTION 6 – PRODUCTS OR SERVICES

You agree and acknowledge that Razor Kayaks displays Products and Services on the Website, which constitutes an invitation to treat. Upon submitting your Order, you will nominate the accurate delivery address, and your offer is not accepted by us until we receive the full price for all items in your Order, plus delivery costs; and we send you a confirmation for the Order. In the event that, after your offer is accepted, we advise that we are not able to provide certain Products and/or Services, then you may choose replacement items, at the same value or higher value (in which case you will be required to pay us the difference in value); or you may choose to be refunded the price paid for those Products and/or Services that we are not able to provide; and you release us from all claims, losses, demands, damages, proceedings, compensation, costs, charges, expenses and liabilities (collectively, the “Claims”) relating to such unavailability.

If you place an Order for delivery to an address that is someone else’s place of residence or business you must obtain their consent before providing us with their personal information and, by placing an Order, you confirm to us that you have done this.

Please ensure that you enter all information carefully when placing an Order. You warrant to us that all information provided by you in relation to each Order is complete, true and accurate. Please check your Order carefully (including the quantities ordered) before submitting it as Orders may not be able to be changed or cancelled once the Order has been accepted by us. We will use reasonable efforts to cancel or change the Order if it has not already been dispatched but make no representation that we will be able to do this.

Except to the extent otherwise required by law (including, without limitation, applicable federal and state consumer protection laws, including the Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.), the Federal Trade Commission Act (15 U.S.C. § 45), the Uniform Commercial Code as adopted in the applicable state, and any other mandatory consumer protection laws of the jurisdiction in which you reside), we will not be liable to you, or any other person, for any Claim suffered as a direct or indirect result of your Order information being incomplete or inaccurate or as a result of being unable to change or cancel your Order once it has been accepted by us, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

Where you place separate Orders the items will be delivered separately and a separate delivery fee may apply to each Order.

Certain Products or Services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Notwithstanding the terms of the Return Policy, in the event that you receive a Product from us and you allege that such Product is faulty and you wish to return the Product, then within 48 hours of the Product being delivered to your delivery address you must provide us with photographs or video of the Product, which show that the Product is faulty. In the event we determine, acting reasonably, that the photographs or video demonstrate the Product is faulty, we will in the first instance, supply you with repair supplies to repair the Product. Alternatively, if we determine, acting reasonably, the Product is faulty and a repair using repair supplies is not reasonably possible, you may return the Product to us via a delivery method of our choosing, at our cost.

We have made every effort to display as accurately as possible the colors and images of our Products on the Website. We cannot guarantee that your computer monitor's display of any color will be accurate, as such you acknowledge that the colors, and other aspects of the Products shown on the Website may vary slightly from the actual Products in your Order. You also acknowledge that many of our products, including inflatable kayaks, are handmade and variations, minor markings, lifted stitching between chambers, and irregularities in seams, as well as deviations from the product specifications listed on our website, are common and expected. If present in the Product, these will not be considered faults. In some jurisdictions (including California and certain other U.S. states), the Products must be fit for purpose, and you acknowledge and agree that the Products have been made for use on enclosed waters and near a shoreline (the Products are not suitable for use in oceans or lakes). Kayaks should only be inflated using Razor Kayaks pumps, using compressors or pumps of any other brand may damage your kayak and the use of these is at your own risk. The Products should not be used near sticks, rocks, or other sharp objects that could potentially cause damage, or be dragged over the ground. If storing for longer than 7 days, the kayak should be removed from the bag and stored loosely without any tight folds in a cool area out of direct sunlight. High temperatures, such as those that occur when storing in the back of a car, can lead to damage. You should also ensure your kayak has been washed with fresh water following use and is completely dry before being stored. Failure to care for your kayak as per these instructions may void your warranty or any other claim.

We reserve the right, but are not obligated, to limit the sales of our Products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or Services that we offer. All descriptions of Products or Product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any Product or Service at any time. Any offer for any Product or Service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service or Product will be corrected.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event an Order is refused no payment will be taken by us or in the event that an Order is refused after we receive payment, we will refund you the fee received by us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per Order. In the event an Order is cancelled by us we will refund you for the Products within the Order which have been cancelled. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made with us. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We reserve the right, in our sole discretion, to refuse, cancel, or limit any Order where we suspect fraudulent, unauthorized, or unlawful activity, or where an Order appears to be placed for resale or commercial distribution.

We may, at any time, require verification of your identity, payment method, or Order details, including requesting additional documentation. Failure to provide such information within a reasonable timeframe may result in cancellation of your Order.

You agree not to misuse our Website or purchasing process, including by engaging in fraudulent transactions, attempting to circumvent our controls, or abusing refund or chargeback processes. You agree to contact us in good faith to resolve any issue before initiating a chargeback or payment dispute.

Where a chargeback or payment dispute is initiated in breach of these Terms, including where you have received the Product, we reserve the right to recover any fees, costs, and losses incurred by us, and we may, at our discretion, suspend or refuse future Orders from you.

Our Products are sold for personal use only and may not be resold, redistributed, or used for commercial purposes without our prior written consent. We reserve the right to cancel any Order, refuse future Orders, or limit quantities where we reasonably believe Products are being purchased for resale, including where order quantities or patterns suggest commercial intent.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products and services available via our Website may include materials from third-parties.

Third-party links on this Website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that any intellectual property rights in those comments are assigned to us and we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; (3) to respond to any comments; or (4) to publish any comments on the site or otherwise.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

By providing us your email address, you acknowledge and agree that we may email your marketing materials in relation to our business. You may opt out of receiving marketing emails at any time by clicking the unsubscribe link included in any such email or by contacting us.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Website or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Website or on any related website, should be taken to indicate that all information in the Website or on any related website has been modified or updated.

SECTION 13 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state, or local regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability or for any other reason; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Website or any related website, other websites, or the Internet; or (l) to use the Website in any manner that could violate the Computer Fraud and Abuse Act (18 U.S.C. § 1030) or any other applicable cybercrime law. We reserve the right to terminate your use of the Website or any related website for violating any of the prohibited uses.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of the Website will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Website will be accurate or reliable.

You agree that from time to time we may remove the Website for indefinite periods of time or cancel the Website at any time, without notice to you.

YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

In no case shall we, our related entities as defined under applicable U.S. federal and state law (“Related Entities”), directors, officers, employees, affiliates, agents, contractors, interns, trustees, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Website or any Products or Services, the shipping of our Products or for any other claim related in any way to your use of the service or any Product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Website or any content (or Product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. As some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

In no event shall our total aggregate liability to you for all claims arising out of or related to these Terms or the Products exceed the amount actually paid by you for the specific Product giving rise to the claim.

Nothing in these Terms excludes or limits liability to the extent such liability cannot be excluded or limited under applicable law, including for gross negligence, willful misconduct, or fraud.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Razor Kayaks and our parent, subsidiaries, affiliates, partners, officers, directors, agents, trustees, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 – CORPORATE STRUCTURE; LIMITATION OF PERSONAL LIABILITY

We are a California corporation. Nothing in these Terms shall be construed to impose personal liability on any shareholder, officer, director, or employee of Razor Kayaks North America Inc beyond what is permitted under applicable California law. All obligations and liabilities of Razor Kayaks under these Terms are solely those of the corporate entity. You agree that your sole recourse for any Claims arising under these Terms shall be against the corporate assets of Razor Kayaks North America Inc.

SECTION 17 – SEVERABILITY

If any provision of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions.

SECTION 18 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of Terms for all purposes.

These Terms and the Agreement are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Website, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate the Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and may accordingly deny you access to our Services (or any part thereof).

Notwithstanding any termination of these Terms, any provisions which by their nature should survive termination shall continue in full force and effect, including, without limitation, Sections relating to limitation of liability, indemnification, intellectual property, dispute resolution, and any other provisions intended to survive.

SECTION 19 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against us on the basis that we drafted the Terms.

You acknowledge and agree that you have not relied on any statement, representation, warranty, or promise made by us or on our behalf, except as expressly set out in these Terms.

SECTION 20 – GOVERNING LAW

These Terms shall be governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Products shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California, and you hereby consent to personal jurisdiction and venue in such courts.

SECTION 21 – INTELLECTUAL PROPERTY

The Website, Products, Services and all information and documentation that we supply and all information, messages, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material and content contained in the Website, including, without limitation, the logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the “Razor Kayaks IP”) are the property of us and our Related Entities.

Unless otherwise expressly stated by us, Razor Kayaks owns all intellectual property rights in relation to the Razor Kayaks IP which arise by operation of legislation, common law or equity, including, but not limited to, all present and future rights, title and interest in and to such works and other forms of intellectual property, irrespective of whether such items or rights are registered, or capable of registration. All goodwill accrued in relation to the Razor Kayaks IP accrues to the exclusive benefit of us and our Related Entities.

By placing an Order, Razor Kayaks grants you a non-exclusive, revocable, limited, non-sublicensable license to use the Website, Products or Services. In using this license, you must not use the Razor Kayaks IP other than for its intended purpose; distribute, broadcast or display the Razor Kayaks IP without our prior written consent; use or display the Razor Kayaks IP in any way that indicates that Razor Kayaks has endorsed or approved you or your products or services, without Razor Kayaks’ prior written approval; copy, adapt, reproduce, broadcast, store, save, transmit, distribute, display, print, publish or create derivative works from any of the Razor Kayaks IP; imitate or use in the same or a deceptively similar fashion any of the Razor Kayaks IP, in whole or in part; use any data mining, robots or similar data gathering or extraction methods with respect to the Razor Kayaks IP; use the Website, the Razor Kayaks IP or our products in any way that could damage Razor Kayaks, its reputation or the goodwill or other rights associated with the Razor Kayaks IP (including by way of social media platforms, including Facebook, Instagram or Twitter); or use the Razor Kayaks IP for a commercial purpose.

Nothing in these Terms should be construed as granting you any license or right to use Razor Kayaks’ business names or trade mark/s, registered or unregistered, at any time without our prior written consent.

SECTION 22 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us via the form on our contact page.

We are committed to ensuring our Website is accessible to individuals with disabilities. If you experience any accessibility barriers, please contact us via the form on our contact page.

SECTION 23 – SHIPPING & DELIVERY

Delivery times stated on the Website are estimates only and may vary depending on availability or factors outside our control. We are not liable for any delays in dispatch or delivery.

Unless otherwise indicated at checkout, by placing an Order you authorize us and our carriers to leave deliveries unattended at the delivery address without a signature.

All domestic orders (United States) are shipped on a prepaid basis. Title and risk of loss transfer to you upon delivery to the carrier. Applicable state and local sales tax will be collected at checkout based on your shipping address.

Orders shipped outside the United States are fulfilled on a Delivered at Place (DAP) basis. Carriage is included, but destination-country duties, taxes, and import fees are your responsibility. You are the importer of record and must ensure compliance with all applicable import laws and regulations of the destination country.

Where delivery has been confirmed by the carrier, including by way of signature, photographic evidence, GPS confirmation, or other delivery confirmation methods, the Order shall be deemed delivered.

If you believe your Order has been lost or stolen after delivery, we encourage you to contact the carrier and, where applicable, the relevant authorities to investigate. We are not responsible for loss or theft of Products following confirmed delivery. You are responsible for ensuring that the delivery address provided is secure and suitable for receipt of the Order.

SECTION 24 – ASSUMPTION OF RISK

Kayaking and paddling activities involve inherent risks of personal injury, death, and property damage. By purchasing or using our Products, you voluntarily assume all risks associated with such activities. You agree that Razor Kayaks is not liable for any injury or death resulting from your use of the Products.

SECTION 25 – FORCE MAJEURE

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, pandemic, supply chain disruptions, carrier delays, or government action.

Last Updated: May 7, 2026